Utilities
Satellite HD Television, and Internet Services:
C-Spire is the service provider for Portico at Perdido and is contracted for the following services: High speed Wi-Fi Internet in each unit, High Speed Wi-Fi Internet for “common areas” and Satellite HD TV service in every unit.
Wi-Fi:
Each condo unit has 2 Wi-Fi Access point providing access to the internet. Condo Owners do not have ability to change passwords themselves. If you NEED a password reset, please call into C Spire Customer Care Team at 855-438-1009 for assistance. The Wi-Fi network will be named after the unit #. You will find your network, input the provided Password, and be ready to surf/stream.
TV:
C Spire is a DISH Network PCO (private Cable Operator) and provides DISH Content from satellite dishes on the roof down to the individual units. C Spire services are set at BULK rates, so there are no “Individual Upgrades” to the TV Programming. With the world of streaming, owners can stream limitless programming on the Internet using HBO Max, Paramount, Peacock, etc. All condo units will receive a Hopper3 STB and associated Joeys per bedroom. These STB allow for DVR storage that is available in every room. If you have any questions and cannot get resolution by calling Customer Care, the Portico Account Manager is Kaylee Buchannan and her email is: [email protected].
Electric Service:
Florida Power and Light may be reached on‐line at https://www.fpl.com or by
telephone at 833-313-2973. Please make arrangements ahead of time to have
service placed in your name as of the date of closing.
Water and Sewer:
Is provided by ECUA, and is included in your monthly dues.
Refuse Service:
Is provided by Waste Management, and is included in your monthly dues. Trash chutes are conveniently located at the west end of each floor common area corridor is a refuse / trash chute.
Gas:
Is provided and paid for in your monthly dues. For 24‐hour gas leak or emergency service, please call 850‐474‐5300. http://pensacolaenergy.com/
Outdoor Kitchens and Grills:
Your Blaze grill is marine-grade and made to withstand the elements, however, you should consider adding a cover for further protection. Blaze grill covers can be found online at build.com. Also, Island Grills is a local outdoor kitchen contractor who features Blaze grills and can customize your outdoor kitchen as well as order grill covers. Kevin Russell: [email protected] or 850-341-8200. As these fixtures are stainless steel, some corrosion will occur due to the coastal environment. We have had success using the following product MONTHLY http:// www.nocorrosion.com/corrosioncontrol.htm to help stop corrosion on the outdoor appliances. Please follow the guidelines provided by the manufacturer to ensure the best results.
Carbon Monoxide Detectors:
Use of suntan, cooking or other sprays may set off these alarms. They will turn off once the spray/gas has dissipated. The device may also be sound if the battery needs to be changed.
Decorative Light Fixtures and Ceiling Fans:
Junction boxes have been installed in the following locations so owners may install owner-provided light fixtures and/or ceiling fans: living room, dining room, gallery entry. Recessed lighting is located in most rooms except for guest bedrooms in the Sunrise and Sunset residences.
Air Conditioner:
Avoid excess humidity by keeping doors closed. Instructions for your HVAC system are provided in your Owners Packet
C-Spire is the service provider for Portico at Perdido and is contracted for the following services: High speed Wi-Fi Internet in each unit, High Speed Wi-Fi Internet for “common areas” and Satellite HD TV service in every unit.
Wi-Fi:
Each condo unit has 2 Wi-Fi Access point providing access to the internet. Condo Owners do not have ability to change passwords themselves. If you NEED a password reset, please call into C Spire Customer Care Team at 855-438-1009 for assistance. The Wi-Fi network will be named after the unit #. You will find your network, input the provided Password, and be ready to surf/stream.
TV:
C Spire is a DISH Network PCO (private Cable Operator) and provides DISH Content from satellite dishes on the roof down to the individual units. C Spire services are set at BULK rates, so there are no “Individual Upgrades” to the TV Programming. With the world of streaming, owners can stream limitless programming on the Internet using HBO Max, Paramount, Peacock, etc. All condo units will receive a Hopper3 STB and associated Joeys per bedroom. These STB allow for DVR storage that is available in every room. If you have any questions and cannot get resolution by calling Customer Care, the Portico Account Manager is Kaylee Buchannan and her email is: [email protected].
Electric Service:
Florida Power and Light may be reached on‐line at https://www.fpl.com or by
telephone at 833-313-2973. Please make arrangements ahead of time to have
service placed in your name as of the date of closing.
Water and Sewer:
Is provided by ECUA, and is included in your monthly dues.
Refuse Service:
Is provided by Waste Management, and is included in your monthly dues. Trash chutes are conveniently located at the west end of each floor common area corridor is a refuse / trash chute.
Gas:
Is provided and paid for in your monthly dues. For 24‐hour gas leak or emergency service, please call 850‐474‐5300. http://pensacolaenergy.com/
Outdoor Kitchens and Grills:
Your Blaze grill is marine-grade and made to withstand the elements, however, you should consider adding a cover for further protection. Blaze grill covers can be found online at build.com. Also, Island Grills is a local outdoor kitchen contractor who features Blaze grills and can customize your outdoor kitchen as well as order grill covers. Kevin Russell: [email protected] or 850-341-8200. As these fixtures are stainless steel, some corrosion will occur due to the coastal environment. We have had success using the following product MONTHLY http:// www.nocorrosion.com/corrosioncontrol.htm to help stop corrosion on the outdoor appliances. Please follow the guidelines provided by the manufacturer to ensure the best results.
Carbon Monoxide Detectors:
Use of suntan, cooking or other sprays may set off these alarms. They will turn off once the spray/gas has dissipated. The device may also be sound if the battery needs to be changed.
Decorative Light Fixtures and Ceiling Fans:
Junction boxes have been installed in the following locations so owners may install owner-provided light fixtures and/or ceiling fans: living room, dining room, gallery entry. Recessed lighting is located in most rooms except for guest bedrooms in the Sunrise and Sunset residences.
Air Conditioner:
Avoid excess humidity by keeping doors closed. Instructions for your HVAC system are provided in your Owners Packet
- Some units were in Fan only and Auto mode, vs just heat or cool. This can sometimes cause confusion for tenants when they expect their unit to just always cool. Leave all units in cool mode only
- Some owners have mentioned their unit is experiencing higher humidity. If they put their unit in AC overcool max, they can then select their preferred humidity level. Here is a link you can share: https://www.youtube.com/watch?v=CcnGqkMWMns One step this video does not share is the humidity % selection – this will be done on the once they are back to the home screen. They will select the snowflake at the top – normally this allows you to select your mode (heat, cool, auto, fan only) but once they follow the steps in the video and put the unit in AC overcool max, they will now see an added selection, which should read humidity. If they select that, it will allow them to select their preferred humidity level.
Perdido Heating & Air (PH&A) would be happy to assist any homeowner that needs assistance at your cost.